Alpha Bank London Limited Cookies Policy 

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  • Introduction
    This is the Cookies Policy for the website hosted at https://www.alphabanklondon.co.uk (“our/the site”). Our registered office address is 85 King William Street, London EC4N 7BL.

    We are committed to protecting and respecting your privacy. This Cookies Policy sets out our use of cookies on our website. It should be read in conjunction with our Privacy Policy Information sheet about our use of cookies.

    This Cookie Notice applies to Alpha Bank London Limited (UK) (the “Bank”).

    Please note, the Bank reserves the right to make changes to this cookies policy.

  • Cookies – What they are and how do we use them?
    Cookies are small text files that are placed on your computer or other device by websites that you visit. The Bank may use cookies to recognize you and your preferences, enhance the performance of our website and collect analytical information for the benefit of our customers and the Alpha Bank Group. Cookies generally, can be used to make websites work more efficiently, as well as to provide information to the owners of the site.

    In this policy, where we say ‘cookies’ it can also mean similar tracking technologies that collect data while you use Our website and when you receive, open or respond to emails we send to you.

    Our Cookies policy outlines how we may use cookies and similar tracking technologies. It also provides more detail about the various choices you can make with regards to whether or not we can put some types of cookies on your PC, tablet or mobile phone.

    Session cookies allow us to track your actions during a single browser session, for example to remember the items returned from a search. They do not remain on your device beyond your session.

    Persistent cookies remain on your device between sessions and allow us to authenticate you and to remember your preferences for example language or region preferences.

    Site performance and analytical cookies collect information about how visitors use a website, for example, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor, although they may collect the IP address of the device used to access the site. All information these cookies collect is anonymous and is only used to improve how our websites work and the user experience.

    Alpha Bank London Limited may choose to hold data we collect.

 We may use this data to:

  • Protect you from fraud and keep enhancing our security measures.
  • Analyse our websites and Our other services, so we can continue to enhance them and offer a better client experience.
  • Determine which of our products, services and offers may be relevant for you.
  • Adapt the marketing you see on social media, apps and other websites.

    We may share this data with other companies in the Alpha Bank Group. We may occasionally share some data with outside organisations. Some of them may place their own cookies on your device when you visit our website. You can find out more about how we share data and who we share it with in our privacy notice.

    Any questions or concerns relating to the use of cookies by our websites and the processing of personal data obtained through their use may be directed to: DPO@alpha-bank.co.uk

Links to other websites

It is important to remember that if we include a link to another website, that website may also use cookies and have its own cookie policy. Alpha Bank London limited is not responsible or liable for how another website uses cookies and we recommend that you always read their cookie policy.

How to disable cookies

If you want to disable, restrict or block cookies which are set by us (or any other website) you can do this at any time via your browser. You can find out how to do this in your browser’s security or ‘Tools’ settings, or alternatively you can find further information at www.allaboutcookies.org*

Please be aware that if you choose to disable or block all cookies, you may experience difficulties when using our website. It may not function as intended. 

Specific cookies we use

  • Strictly necessary cookies. These type of cookies are required for the operation of our website.

Cookie

Purpose

Further Information

Duration/Validity

JSESSIONID

This cookie is used to perform session management for our Web applications

This checks if anyone else is trying to access your session from a different browser (e.g. potential fraudsters).

Session cookies expire at the end of a browser session.

Analytical/performance cookies. These type of cookies provide data about how many users are viewing the website and how the website is being utilised. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily or how long a client spends on average on the website.

Cookie

Purpose

Further Information

Duration/Validity

_dc_gtm_UA-22095564-1

Google Tag Manager

 

 

_ga

Google analytics

 

2 years from install date

_gid

Google analytics

 

1 day

ACOOKIE

Web Trends
(Web analytics/statistics)

 

10 years from install date

WEBTRENDS_ID

Web Trends
(Web analytics/statistics)

 

10 years from install date

_ WT_FPC

 

Web Trends
(Web analytics/statistics)

 

10 years from install date

_cls_v

Clarisite (Web analytics/statistics)

 

5 years from install date

_cls_s, _cls_bd

Clarisite (Web analytics/statistics)

 

Per session

_utma

_utmz

_utmc

_utma

 

Web analytics/statistics

Google Analytics

This Google cookie identifies if you come back to our site, how often, and what your preferences are. No personal information is stored in the cookie and no data is extracted from your machine. To read more about this cookie, including the provider´s privacy policy, please visit www.google.com/analytics. If you would like more information with regards to cookies in particular, you can visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage to obtain further information about each individual cookie.

 

Functionality cookies. This type of cookies may be used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region or baseline currency).

Cookie

Purpose

Further Information

Duration/Validity

AlloweUKCookie

These cookies are used for remembering user  preferences 

(remember user choice for not displaying

Cookie policy banner in each page).

 

1 year from install date

PR_HomePageUKDisplay

These cookies are used for remembering user preferences   
For not display newsletter banner in homepage

 

Per session 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

 We use several categories of cookies and each performs different functions. You can learn more about cookies and their functions generally, by visiting an information website like allaboutcookies.org.

We will never in any circumstance sell data to organisations outside our Group.

  • Blocking and Controlling Cookies
    Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies here below. However, you may not be able to take full advantage of our site if you do so.

    If you wish to opt out of all cookies, and delete any cookies, which have already been placed for this website, and any other website, you can do this through your browser settings. Typically, your browser’s ‘help’ function will tell you how to do this.

    If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

    For Microsoft Internet Explorer:
    • Choose the menu “Tools” then “Internet Options”
    • Click on the “Privacy” tab
    • Select the appropriate setting
  • For Google Chrome:
    • Choose Settings > Advanced
    • Under “Privacy and security,” click “Content settings”
    • Click “Cookies”
  • For Safari:
    • Choose Preferences > Privacy
    • Click on “Remove all Website Data”
  • For Mozilla Firefox:
    • Choose the menu “Tools” then “Options”
    • Click on the icon “Privacy”
    • Find the menu “cookie” and select the relevant options
  • For Opera 6.0 and further:
    • Choose the menu Files”> “Preferences”
    • Privacy

      Find out how to manage cookies in common browsers (Internet Explorer, Chrome, Firefox and Safari) on the Information Commissioners’ Office (ICO) website

      However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, are likely to affect how our website works. Please note, that by deleting or blocking cookies that are strictly necessary for the performance of our website, it may not function correctly and you may not be able to access certain areas of the website.

      For more information about how to disable cookies, visit http://www.allaboutcookies.org/. This link directs you to a non-Bank website. The Bank has no control over the linked website and is not liable for your use of it.

  • Links to Other sites
    The Bank´s website may contain links to other sites that are neither owned nor controlled by the Bank. Please be aware that the Bank is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to familiarise yourselves with the privacy statements of each web site that collects personally identifiable information.

    Google Analytics
    Our website may use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies. Google Analytics cookies collect your IP address; however, because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymisation process takes place within the European Union or the European Economic Area, except in exceptional cases, where your full IP address may be sent to a Google server in the United States and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. Google will not combine the IP address sent by your browser in connection with Google Analytics, with other data. You can prevent Google Analytics cookies from being stored by setting your browser software accordingly. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at www.google.com. Further information with regards to Google’s Cookies Policy.

  • Privacy Notice and more about how your data is managed
    If you are an EU resident, you have certain rights in relation to any personal data that we process about you. These rights are set out in our Privacy Notice.

  • Regulatory
    Alpha Bank London Limited is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered under number 135327 in the Financial Services register.

  • Contact

  • Phone service

    • +44 (0) 207 332 6767
  • Opening hours

    • 9.00am to 5.00pm
      Monday to Friday

      All calls may be recorded for monitoring and training purposes.

Alpha Bank London Limited. Registered office: 85 King William Street, London EC4N 7BL. Registered in England and Wales No.185070. Alpha Bank London Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 135327. Authorisation can be checked on the Financial Services Register at: www.fca.org.uk