We all like to believe it will never happen to us, but frauds and scams are on the increase, and unfortunately, anyone can fall victim. Alpha Bank makes every effort to shield clients from fraud, however there are some sensible precautions you can take to protect yourself and your business.
The key is awareness. Set out below are some of the main frauds and scams and the steps to take to avoid them.
Criminals need the financial system to launder proceeds of illegal activity. To do this, they can try to open accounts in your name or even take over your account. They will try to obtain important personal information such as your date of birth, address, full name or even your mother’s maiden name. Keep this information safe by:
Email scams (or “phishing”)
Have you received an unexpected email which appears to come from a trusted organisation, such as your bank, the tax authority, or a frequently used retailer? This could be a “phishing” email. Warning signs are:
If you receive an email with these features
Authorised Push Payment (APP)
Criminals will try to trick you into sending them money. This is an Authorised Push Payment (APP) scam.
This usually involves:
Please contact your relationship manager, if you think you may be the victim of an APP scam involving your Alpha Bank account.
Fraudsters frequently monitor email traffic to identify when payments are due. They then send you their email message, purporting to be from the genuine firm.
They may tell you the bank account details for your payment have changed and include new details of where to send the payment.
If you think that you may be the victim of a fraud or scam involving your Alpha Bank account, please contact your relationship manager or email us on firstname.lastname@example.org. For more information regarding security and protecting yourself please click here.