Clause No

Clause Heading

Amendment(s)

6

Safe Custody Services and Security

In Clause 6.4, we have taken the opportunity to reinforce and remind you that “Client assets are held in accordance with the UK CASS (Client Asset) Rules. ABL ensures that our clients’ assets are kept separate from ABL’s own assets by holding them in segregated accounts with our custodians.”

16

General

In Clause 16.8 with the sub-heading “Taxes”, we added that the Bank does not offer a US tax service and therefore US investment income is subject to US tax deducted (withholding tax) prior to payment. At your request, the Bank may open a segregated account with a third party in order to reduce tax deducted at source.

19

Complaints

We have amended Clause 19.2 to advise you that the Bank will write to you within 5 business days of receipt of the complaint to acknowledge and where possible resolve your issue.

In Clause 19.4 we have also updated the person responsible to acknowledge your complaint from being the Compliance Officer of the Bank to now being the Relationship Manager. Within that clause we also included that ABL will provide you with a final response regarding your complaint ordinarily within 8 weeks of its receipt and in the case that this timescale passes, we will provide you with an update.

20

Investor Compensation

In this section, we have provided clarification regarding the £85,000 protection on investments and deposits by the FSCS is that the protection is provided per account holder.