We will be closed on Christmas day and New Years day. As the office is located in a tier four zone it remains closed for visitors but we will be looking to close early on both Christmas Eve and New Years Eve. For this reason the cut-off time for payments and the processing of any instructions on both 24 and 31 December will be 12 noon. On behalf of all of us at Alpha Bank London we wish you all a merry Christmas and a happy and safe New Year.
Please be advised that our Personal Terms & Conditions have been updated and will take effect from 1 March 2021. The document is available for you to read and download on our new website. It can be found in our Document Library on under the Personal Savings section as “T&Cs_Personal_2021”.
With the coronavirus (COVID-19) situation changing rapidly, we want to assure you that we are taking appropriate steps to help mitigate the impact. Our primary concern revolves around the health, safety and security of our customers and our personnel and we continue to actively monitor and manage the business accordingly.
Since 2014 the UK authorities and market participants have been working jointly through the Working Group on Sterling Risk-Free Reference Rates (“RFR’s”) to pursue the use of more robust interest rate benchmarks by laying the groundwork for a successful market-led transition away from GBP LIBOR.
Alpha Bank London has taken the decision to close its till service. This decision has been taken following a review of the transactions and customer activity. We have seen a significant fall in the number of customers using the till service. The Bank is observing the Access to Banking Standard and we are therefore providing you with 90 days notice….